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Medical Claim Procedure
In the event of injury or sickness, the insured student should report to the Student Center, if eligible for treatment, or to the doctor, hospital, or medical facility of your choice.
Pre-certification is NOT required.
Dependents are not eligible for treatment at the Student Health Center, unless they are also students. Insured dependents should seek treatment from the medical care provider of their choice.
Written notice of claim must be given within 30 days after the occurrence or commencement of any loss covered by the Policy. Bills for which benefit is to be paid must be submitted within 90 days of the date of treatment.
Should an injury or sickness occur, the following steps should be taken:
- Secure the necessary medical treatment.
- Obtain itemized bills from the physician and/or hospital.
- Mail or fax bills to the appropriate claim department.
- Please make certain all medical bills submitted show your name, social security number, College or University, and description of medical condition.
- For more helpful information try our Insurance FAQs section.
Athletic Claim Procedures
In the event of a sports related injury, the insured student should report to the injury to the Athletic Department so that a claim can be filed. Should you have any additional questions, please contact us at:
Student Insurance Plans
28085 Ashley Circle, Suite 201
Libertyville, IL 60048
800-452-5772 (phone)
847 281-8813 fax)
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